What you’ll learn

The Aspiring Bankers bring you a thorough range of Banking Courses with 100% placement assistance. Each and every detailed courses is been formulated by keeping all essential modules in mind by professional researchers experienced in both working and teaching field. 

In this module, you will be inclusively learning Banking Sales and Customer Service, Customer Service Skills & Complaint Handling. The course session is divided into two sections which briefly targets over sales process and sales cycle, explaining all customer service and complaint handling altogether. The most prominent concern to this course is given by mentors that how to deal with difficult customer problems in the best way.

Course Content

This Chapter describes the Sales Process & Sale Cycle starting from Customer Acquisition, Prospecting, Negotiation Skills, Prospecting & Profiling of Customers, Cross-Selling & Up-Selling, Lead Generation & Conversion.

This Chapter explains Customer Service, Customer Service Skills & Complaint handling - How to retain the Customers & how to handle difficult Customers in a branch.

Our Mentor

Mr. Jasbir Singh

Dean Academics at Aspiring Bankers & IPB India

Mentoring, Counseling & Recruiting. MSc Gold Medalist, Retd General Manager Oriental Bank of Commerce, CVO State Bank of Patiala.

Our Prospective Recruiters

Journey with Aspiring Bankers

India’s First Online Self-Paced Certificate Course in Banking

1

Sign Up

2

Buy Course As Per Eligibility

3

Complete Modules

4

Assessment Test

5

Skype Interview

6

Get Certified

7

Join Bank & Start Career in Banking Sector

Journey with Aspiring Bankers

India’s First Online Self-Paced Certificate Course in Banking

1 Sign Up

2 Buy Course as Per Eligibility

3 Complete Modules

4 Assessment Test

5 Get Certified

6 Join Bank & Start Career in Banking Sector

Why Aspiring Bankers

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Kick Start your Banking Career

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Weekly Master & Doubt Clearing Classes

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Professional Certification

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career

Game changer Professional Progression

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Self Paced Program

Get in Touch With Us

What our learners have to say about us!

What our learners have to say about us!